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ଆଧାର କାର୍ଡର ନିୟାମକ ସଂସ୍ଥା UIDAI ଜାରି କରିଲା ଟୋଲ୍ ଫ୍ରି ନମ୍ବର – Abhigam TV

ଆଧାର କାର୍ଡର ନିୟାମକ ସଂସ୍ଥା UIDAI ଜାରି କରିଲା ଟୋଲ୍ ଫ୍ରି ନମ୍ବର

ନୂଆଦିଲ୍ଲୀ : ଆଧାର କାର୍ଡର ନିୟାମକ ସଂସ୍ଥା ୟୁନିକ୍ ଆଇଡେଣ୍ଟିଫିକେସନ୍ ଅଥରିଟି ଅଫ୍ ଇଣ୍ଡିଆ (UIDAI) ଇଣ୍ଟରାକ୍ଟିଭ୍ ଭଏସ୍ ରେସପନ୍ସ (IVR) ଟେକ୍ନୋଲୋଜି ଉପରେ ଏକ ନୂତନ ସେବା ଆରମ୍ଭ କରିଛି। ଯାହା ସପ୍ତାହ ସାତ ଦିନ ମାଗଣାରେ ଉପଲବ୍ଧ ହେବ । IVR ସକ୍ଷମ ସେବା ପାଇବା ପାଇଁ ଗ୍ରାହକଙ୍କୁ ‘୧୯୪୭’ ର ଟୋଲ୍ ଫ୍ରି ନମ୍ବରକୁ କଲ୍ କରିବା ଆବଶ୍ୟକ। ଏହି ସଂଖ୍ୟା ଆଧାର ନାମଲେଖା କିମ୍ବା ଅନ୍ୟ ପରିସ୍ଥିତିରେ ,ପିଭିସି କାର୍ଡ ସ୍ଥିତିକୁ ଟ୍ରାକ୍ କରିବା କିମ୍ବା ମେସେଜ ମାଧ୍ୟମରେ ସୂଚନା ପାଇବାରେ ଏହା ସାହାଯ୍ୟ କରିବ।

ଏହା ଏକ ୨୪ ଘଣ୍ଟା ଇଣ୍ଟରାକ୍ଟିଭ୍ ଭଏସ୍ ସେବା ହେବ , ଯାହା ପାଇଁ କୌଣସି ପ୍ରଯୁକ୍ତିବିଦ୍ୟା ଜାଣିବା ଆବଶ୍ୟକ ନାହିଁ । IVR ହେଉଛି ଏକ ଟେକ୍ନୋଲୋଜି ଯାହା ଟେଲିଫୋନ୍ ବ୍ୟବହାରକାରୀଙ୍କୁ ଭଏସ୍ ମାଧ୍ୟମରେ ଏକ କମ୍ପ୍ୟୁଟର ଦ୍ୱାରା ପରିଚାଳିତ ଟେଲିଫୋନ୍ ସିଷ୍ଟମ ସହିତ ଯୋଗାଯୋଗ କରିବାକୁ ଅନୁମତି ଦେଇଥାଏ । ଯଦି ଆବଶ୍ୟକ ହୁଏ, ଭଏସ୍ ଉପଭୋକ୍ତାଙ୍କ ପ୍ରଶ୍ନ କିମ୍ବା ସଠିକ୍ ଗ୍ରାହକଙ୍କୁ କଲ୍ ପଠାଇବାକୁ ଚେଷ୍ଟା କରିବ ।

ଉପଭୋକ୍ତାମାନଙ୍କ ପାଇଁ ଏହା ଆଧାର / ପିଭିସି କାର୍ଡ ସ୍ଥିତିକୁ ଅନଲାଇନରେ ଯାଞ୍ଚ କରିବା ସହଜ କରିଥାଏ। ଏହା ଗ୍ରାହକମାନଙ୍କୁ ଭଲ ଭାବରେ ଯୋଗାଯୋଗ କରିବାକୁ ଏବଂ ସେମାନଙ୍କ ପାଖରେ ଥିବା ପ୍ରଶ୍ନଗୁଡିକର ସିଧାସଳଖ ସମାଧାନ କରିବାକୁ ଅନୁମତି ଦେବ। ଚାଟ୍ ସମର୍ଥନ କେବଳ ବାସିନ୍ଦାଙ୍କୁ ଆଧାର ପିଭିସି କାର୍ଡର ସ୍ଥିତିକୁ ଟ୍ରାକ୍ କରିବାରେ ସାହାଯ୍ୟ କରିବ ନାହିଁ ବରଂ ଅଭିଯୋଗ ପଞ୍ଜିକରଣ କିମ୍ବା ଟ୍ରାକ୍ ଇତ୍ୟାଦିରେ ସେମାନଙ୍କୁ ସାହାଯ୍ୟ କରିବ ।

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